FAQs
Your Questions, Ours Answers
Product Care
Returns & Refunds
Shipping & Delivery
Payments
Gifting & Packaging
Customization & Personalization
Product Care
 What is Laviscart?

Laviscart is a premium Indian jewelry brand offering customized, anti-tarnish, and gift-worthy jewelry. We specialize in necklaces, bracelets, charms, rings, anklets, and unique designs like morse-code and glowing jewelry, made to turn emotions into timeless keepsakes.

Is Laviscart jewelry anti-tarnish?

Yes. Laviscart jewelry is made using a high-quality base metal with anti-tarnish coating, designed to maintain shine and finish for a long time when cared for properly.

Is Laviscart jewelry safe for daily wear?

Absolutely. Our jewelry is lightweight, skin-friendly, and comfortable, making it suitable for both daily wear and special occasions.

 Is the jewelry waterproof?

Laviscart jewelry is water-resistant. For long-lasting shine, we recommend:

  • Removing jewelry before bathing or swimming
  • Avoiding contact with perfumes, sprays, or chemicals
  • Storing jewelry properly after use
How can I contact Laviscart customer support?

You can reach us via:

  • WhatsApp : +919372145168
  • Email : help@laviscart.com
  • Instagram DM : @laviscart

Our team is happy to help 💬

 How should I take care of my jewelry?

To maintain shine and quality:

  • Store jewelry in a dry box or pouch
  • Avoid moisture, perfumes, and harsh chemicals
  • Clean gently with a soft cloth after use
Returns & Refunds
 What is your return policy?
  • Customized jewelry: Non-returnable & non-exchangeable

  • Non-customized jewelry: Eligible for return/exchange only if received damaged or defective
What if I receive a damaged or incorrect product?

Please contact us within 24 hours of delivery with:

  • Order ID
  • Clear unboxing video
  • Product photos

Our support team will assist you promptly.

 Shipping & Delivery
How long does shipping take?
  • Customized orders: 10–12 business days for manufacturing + shipping
  • Non-customized orders: 3–5 business days

Delivery timelines may vary based on location.

Do you deliver across India?

Yes. We provide pan-India delivery through reliable courier partners

Will I receive a tracking link?

Yes. Once your order is shipped, you’ll receive a tracking link via SMS / email to monitor your delivery.

Payments
When will I receive my order?

As our products are specially handcrafted as per your desired style, It gets dispatched within 10-12 working days after you place an order.( For special occasions/urgent delivery message us on help@laviscart.com / +919372145168 )While we promise to get you timely updates over your mail, WhatsApp message so you don't miss things out :)

Do you accept returns?

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Do you accept returns?

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Why choose your over other brands?

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Gifting & Packaging
Does Laviscart provide gift packaging?

Yes 💜 All Laviscart orders come in premium gift-ready packaging, perfect for birthdays, anniversaries, festivals, and surprises.

Can I send the order directly as a gift?

Yes. You can enter the recipient’s address at checkout, and we’ll deliver it directly to them.

Customization & Personalization
 Do you offer customized jewelry?

Yes. We offer a wide range of customized jewelry, including:

  • Name Necklace
  • Morse Code Necklaces
  • Initial Jewelry
  • Personalized date or message designs

Each customized piece is specially made just for you.

Can I cancel or modify a customized order?

Once a customized order is confirmed, it cannot be cancelled, modified, or exchanged. This is because personalized jewelry is crafted exclusively for the customer.